Get in Touch With Us
Got a question about something you read on thecharlestendellshow.com, spotted an error, or want to suggest a platform we should take a look at? This page explains how to reach the Sweeps Casinos team and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable way to contact us. Send your message to [email protected] and a member of our editorial team will read it personally. We don't run automated ticket systems here — every message gets a real reply from someone who reviewed it.
To help us respond faster, tell us upfront what your message is about. A short subject line like "correction," "state availability question," or "partnership enquiry" lets us route your message to the right person straight away.
What Readers Usually Contact Us About
We cover sweepstakes and social casinos, including new sweepstakes casinos, sweeps coins offers, and how the dual-currency model works. Most messages we receive fall into a few categories:
- State availability and eligibility — Sweepstakes casino access varies by state, and operators change which states they serve from time to time. If you're unsure whether a platform we cover accepts residents of your state, ask us and we'll point you to what we know, though you should always confirm directly with the operator's terms before signing up.
- Redemption and verification questions — Readers often ask how Sweeps Coins redemption thresholds, identity verification, or processing times work at a given operator. We're happy to explain what we've found in our research, though for account-specific issues you'll need to contact the operator directly.
- Corrections — Welcome offers, coin packages, and terms change frequently at sweepstakes casinos. If you spot information on our site that looks outdated, incorrect, or no longer matches what an operator is advertising, please flag it. We check our pages regularly, but reader reports help us catch changes faster.
- Content suggestions — If there's a platform, a comparison, or a topic around social casino games you'd like us to cover, let us know what you have in mind.
- Partnership or business enquiries — If you represent a sweepstakes casino operator or a related business and want to discuss working with thecharlestendellshow.com, introduce yourself and outline the proposal. Any commercial relationship we enter into does not influence how we rank or rate operators.
- Responsible play concerns — If you or someone you know is struggling with the amount of time or money spent on any gaming platform, sweepstakes-based or otherwise, mention this in your message and we'll point you towards appropriate support resources.
What Happens After You Send a Message
Every email is reviewed individually — we don't rely on canned replies. Our usual response window is a few working days, though it can run a little longer during busy periods. If your question needs input from more than one person on the team, we'll let you know if it's going to take a bit longer than usual.
We can't offer legal advice on whether a specific sweepstakes casino is permitted in your state. Laws in this space vary by state and change over time, so for anything with legal or tax implications — including how Sweeps Coins redemptions may be treated for state or federal tax purposes — we'll always suggest checking the operator's official terms or speaking with a qualified professional rather than relying solely on our summary.
A Note on How We Work
Sweeps Casinos publishes independent research and comparisons of sweepstakes and social casino platforms, including how welcome bonuses, daily free rewards, and loyalty perks compare across operators. Where we link to an operator and earn a commission for doing so, that relationship never decides our rankings or editorial ratings — reader feedback and our own research do. If something we've published affected your experience with a platform, positively or negatively, we genuinely want to hear about it.
If you're also curious about options outside sweepstakes casinos, you can read our coverage of trusted non GamStop casinos in the UK as well.
Thank you for taking the time to reach out. We read everything that comes in, and we look forward to hearing from you.